Warranty2024-08-08T20:06:27+00:00

About your InterNACHI Inspection Warranty® & InterNACHI Buy-Back Guarantee®

Have peace of mind. A warranty and a guarantee are included with every inspection*.

At Presidential Inspections, we believe in providing our clients with the highest level of confidence and security. That’s why each of our comprehensive home inspections comes with the InterNACHI® industry-leading warranty and the InterNACHI Buy-Back Guarantee®. The warranty and guarantee are designed to offer peace of mind, protecting you from unexpected surprises after purchasing your home. From mechanical & structural components, to roof leaks & mold, our warranties ensure that you are covered. Some inspection firms offer a 200% satisfaction guarantee, by using their metrics our warranty would be a 600% satisfaction guarantee. Trust in Presidential Inspections to not only deliver thorough inspections but also to stand by you with robust protection.

*some exclusions apply

InterNACHI Home Inspection Warranty®

Our inspections include the InterNACHI Inspection Warranty®. This home warranty is purchased by our firm on your behalf. This covers the home 120 days from the date of the inspection or 90 days from the date of close (whichever comes first). This warranty has no deductible and covers all inspected components in the home (including roof leaks and mold). We are confident in our inspections and are willing to put our money where our mouth is.

  • The Program will reimburse the Client for repair expenses associated with the failure of eligible appliances or systems, mold remediation or structural claims specified above up to $2,250.00 per claim with an aggregate policy maximum of $3,000.00. This means if multiple claims are submitted the maximum reimbursement to any one Client will be $3,000.000. If we determine, after investigation, that the repair of a system is not feasible or possible, the Program will compensate the Client up to a maximum of $500.00 toward the replacement of the system.
  • Systems, appliances, or structural elements that are reported to be malfunctioning, deficient, requiring repair or not functioning as intended as reported in the home inspection report are excluded.
  • Review all Terms and Conditions
  Included Not Included
HVAC Main Central Heating/Central Cooling/Heat Pumps are included.
Water heaters are included.
Other heating sources or accessories such as fireplaces, wood burning stoves, thermostats, humidifiers, sensors, etc. are not included.
The Program does not include solar systems. Window cooling units, condensate lines or other systems not specifically listed are
Plumbing Primary interior water, drain and vent piping are included. Fixtures, faucets, shower pans, or sump pumps or other systems not specifically listed are not included.
Electrical Interior electrical panel(s) and wiring are included. Exterior service, alarm or security, or any utility service, smart home or electronic devices or other systems not specifically listed are not included.
Appliances Built-in kitchen appliances including stove, cooktop, oven, dishwasher, microwave are included. Washer/dryers, refrigerators, water filtration systems, commercial grade appliances, wine coolers or beverage units or any appliance or component not specifically listed are not included.
Structural Elements The Program will provide reimbursement for foundation or structural repairs affecting the support of the block or poured foundation Foundation repairs resulting from water intrusion are excluded.
Foundation or structural repairs associated with conditions reported in the home inspection report are excluded.
Mold Remediation The Program will provide reimbursement for approved mold remediation costs up to $2,250.00.
incurred exclusively for the purpose of mold removal. The Program reserves the right to verify the presence of mold by sample analysis by a certified lab.
Elevated spore levels in air samples do not qualify a house for mold remediation under this Program. The Program reserves the right to arrange for mold remediation services.
Roof Moisture Intrusion The Program will reimburse Clients for repair expenses to the roof due to water penetration up to
$1,000.00.
 

*The majority of homes we inspect are included in the warranty but there are several homes that are specifically excluded.

  • New Construction homes (previously never lived in) are excluded because these come with a one year warranty from the builder.
  • Duplexes, townhomes, and condos are included by anything larger than 2 units are excluded. Also, common areas associated with these types of home are excluded.
  • Any previously owned home which has been vacant for more than 30 days is excluded.

Frequently Asked Questions About the InterNACHI Inspection Warranty®

Is there a deductible for the warranty?2024-07-24T21:02:39+00:00

No, there is no deductible for the warranty.

How long is the warranty’s term?2024-07-24T21:02:44+00:00

The warranty term is 90 days from the closing date or 120 days from the inspection date, whichever comes first.

Are old appliances covered by the warranty?2024-08-04T01:47:28+00:00

Yes.  There is no age limit on the covered appliances.  Appliances that are inspected and reported without defects are covered regardless of their age.  See our What’s Covered Chart above.

Does the warranty cover multi-family homes?2024-08-04T01:47:56+00:00

The warranty covers only one- and two-family homes.

Can my client choose their own repair contractor?2024-08-04T01:50:11+00:00

Yes.  We do ask that they get more than one estimate, and, in some cases, we’ll also arrange to get a repair estimate.

What are your hours of operation to submit a claim?2024-08-04T01:50:14+00:00

Our seamless claim submission system is open 24/7.  We have a dedicated, experienced staff to resolve your client’s claim quickly. They can submit their claim from our Report a Claim page.  We’ll handle it from there.

Does my client call me when they have an issue?2024-08-04T01:50:17+00:00

No.  Your client should contact us directly.  We’ll handle their issue or claim for you.  They can submit their claim from our Report a Claim page.

Do you exploit my client’s data in any way? In other words, do you sell information to other companies or try to sell my client other products or services?2024-08-04T01:50:21+00:00

No.  Never, ever.

Does the warranty cover vacant homes?2024-08-04T01:50:25+00:00

The warranty does not cover homes that have been vacant for more than 30 days.  Read the Terms and Conditions.

Does the warranty cover condominiums and townhouses?2024-08-04T01:50:28+00:00

Yes.  But not the “common areas” of a condominium or townhouse.

Is the InterNACHI Inspection Warranty® any better than the other inspection industry warranties out there?2024-08-08T20:01:00+00:00

Much better.  Unlike those other warranties, the InterNACHI Inspection Warranty® has no age limitations on appliances,  it includes mold coverage, it includes roof leak coverage, it is in effect for 120 days from the date of the inspection (not 30 or 90), it is in effect for 90 days from the date of the closing (not 22 or 30), it pays out up to $2,250 for most claims, and it never, ever, ever sells or exploits your clients’ data.  And of course, the customer service is stellar.

What does the InterNACHI Inspection Warranty® cover?2024-08-08T20:02:44+00:00

The warranty covers mechanical, structural, and mold repairs up to $2,250, and roof leak repairs up to $1,000 with no deductible per home, subject to Terms and Conditions.

InterNACHI Buy-Back Guarantee®

Our inspections include the InterNACHI Buy-Back Guarantee®. This guarantee is purchased by our firm on your behalf. This is offered to home buyers of a primary residence and home sellers who hire Presidential Inspections to perform their home inspection. Under the Program, if InterNACHI® determines that the inspector missed a covered item which is something he/she should have identified and reported, InterNACHI® will buy your home back!

This program is based on and governed by the InterNACHI’s Standards of Practice (regardless of what state/province the home is in).  Though this program has helped many, it will not make you financially whole.

InterNACHI’s “We’ll Buy Your Home” Guarantee, also known as the Buy-Back Program (“Program”), is offered to home buyers of a primary residence and home sellers who hire a participating InterNACHI® Certified Professional Inspector® to perform their home inspection on a home in the U.S. or Canada.  Under the Program, if InterNACHI® determines that the inspector missed a covered item which is something he/she should have identified and reported, InterNACHI® will buy your home back, subject to these program terms and conditions.

The Program is subject to these legal terms:

  1. The Program is valid up to 90 days after closing.  Eligible homebuyers must submit a written or electronic request for InterNACHI® to buy their home to InterNACHI® within 90 days of the closing.
  2. The inspection must have been performed by a participating InterNACHI® Certified Professional Inspector (CPI)®.  (Not all InterNACHI® members participate or can participate.)
  3. The participating InterNACHI® CPI’s name must appear on his/her inspection report for the subject property.
  4. The inspector must have registered the home with InterNACHI® within 30 days of performing the inspection (an exception applies when participating inspectors register homes in bulk) and before the homebuyer contacts InterNACHI® about an issue (no exceptions).
  5. The Program is only available to homebuyers who have moved into the home and made it their primary residence (not available for “flips,” rentals, company flop houses, vacant homes, second homes, etc.). 
  6. The home must be immediately listed for sale (for the same price that the home was purchased for) with a real estate agent licensed in the jurisdiction where the home is located, with a commission of no less than 6% split between the listing and buyer’s brokers.  In some special cases, InterNACHI® will grant an exception to the commission requirement.  The listing has to be a real listing (not some unadvertised listing, in-house listing, or any atypical listing). 
  7. InterNACHI® will pay the homebuyer the purchase price of the home, as shown on the purchase contract when the homebuyer bought the home, less any credits received. InterNACHI® does not pay for the homebuyer’s closing costs, real estate commissions, moving costs, or similar fees.
  8. The homebuyer who then decides to sell their home to InterNACHI® must sign the assignable sales agreement first, before InterNACHI® signs.
  9. The Program does not apply to homes with material defects not present at the time of the inspection. So, for example, if the home recently got swallowed by a sinkhole or hit by a meteorite, InterNACHI® will not buy it.
  10. The Program does not apply to homes that had issues that the inspector was not required to inspect for, according to InterNACHI’s Residential Standards of Practice.  You should read the Standards at https://www.nachi.org/sop.htm  
  11. The Program does not apply to homes that had material defects or issues that were disclosed by the seller or that the inspector reported in the inspection report.  If the inspector caught it, he/she didn’t actually “miss” it.
  12. InterNACHI® will perform its own inspection(s) on the property.  
  13. InterNACHI® will hire an appraiser to appraise the property.  The property must appraise for no less than the sale price. InterNACHI® will not buy a home for more than it is worth or that has gone down in value.  The Guarantee is not intended to be used as a remedy for homebuyers who may realize that they overpaid for a home. (That would be a different guarantee perhaps called the “If You Overpaid for Your Home, We’ll Buy It” Guarantee, and not the guarantee we currently offer.)
  14. If the home is located within an HOA that requires HOA approval of the purchase or repair, InterNACHI’s obligations are contingent upon the HOA’s approval. Some HOAs do not approve sales to organizations or companies and don’t approve repairs by anyone other than their own contractors, even though InterNACHI® is not going to occupy the home.  Some HOAs do not approve immediate leasing or subletting.  In such situations, this Program is not available.
  15. The homebuyer has a duty to mitigate damage, including making any repairs reasonably appropriate to prevent more damage.
  16. This Program is not available if the seller of the home failed to disclose a known issue.  InterNACHI® does not intend for this program to be a substitute for the homebuyer’s right to bring an action against the seller for nondisclosure or concealment.
  17. The Program does not apply to mobile homes or homes on leased land, such as mobile home parks.  However, manufactured and modular homes are fine.
  18. The Program does not apply to homes where repairs or remodeling have begun, but not completed.  Also, the program does not apply to homes that do not have a current Certificate of Occupancy (if required).
  19. The Program does not apply where un-permitted work was performed.
  20. The Program is only available after attempts to resolve with the inspector, the seller, the Home Owner’s Association, or home warranties have failed.
  21. The Program does not apply to historic, landmarked homes, or homes in a floodplain.

About InterNACHI®

InterNACHI®, the International Association of Certified Home Inspectors, is the world’s largest trade organization of residential and commercial property inspectors. Established to promote the highest standards of professionalism, InterNACHI® provides comprehensive training, certification, and continuing education to its members. The organization is renowned for its rigorous code of ethics and standard of practice, ensuring that every certified inspector possesses the expertise and commitment to deliver thorough and accurate inspections. Through a wealth of resources, industry-leading warranties, and a robust support network, InterNACHI empowers inspectors to excel in their field and offers homeowners unparalleled peace of mind and protection.

All InterNACHI® inspectors have to pass InterNACHI® Inspector Exam every year, complete an Ethics Obstacle Course, take a Standards of Practice Quiz, fulfill Continuing Education requirements, have access to advisory boards, and use a time-tested Agreement which includes a real estate agent hold-harmless clause, keeping them and you out of court. Don’t hurt your own clients and your own referral business with an uncertified inspector. Do yourself and your client a favor. Use only InterNACHI® certified home inspectors.

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Whether you’re looking to buy or sell a residential or commercial property, you need a trusted and reliable home inspector who can provide you with the information you need to make an informed decision.

We offer a range of services to meet your needs, including residential and commercial inspections, mold inspections, radon testing, and pest inspections. You can be confident that we will identify any issues that could impact the value, safety, or health of your property.

Don’t let unseen problems turn into costly headaches down the road – contact us today to schedule your inspection and get the peace of mind you deserve.

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